Delete your account and data

If you only play offline

The current version of GUCHHA plays offline and does not create an account with us. All your progress is stored on your phone. To delete it, do one of these:

uninstall GUCHHA, or
open your phone's Settings → Apps → GUCHHA → Storage and tap Clear data.

If you play online

Online play creates a guest account on our server (it arrives with the online update). Today you delete it by email; a button inside the app is coming with that update.

By email (works today)

Write to [email protected] with the subject Delete my GUCHHA account. Tell us your phone model and roughly when you last played online. Guest accounts have no name or email, so we may ask you to confirm the request from inside the app; this stops anyone else from deleting your account. We finish email requests within 30 days.

In the app (arriving with the online update)

Open GUCHHA and go to Settings.
Tap Delete account.
Read the warning and confirm.

You are signed out at once, and the deletion is finished within 24 hours.

What is deleted

your guest account and its IDs,
your sign-in sessions on every device,
your profile, levels, stars, coins and items,
your name or ID in past matches, which is removed from the match records.

What we keep, and for how long

Data	Why we keep it	For how long
Match results without your identity	Your opponents' match history and ratings stay correct	Up to 24 months from the match
Shot-by-shot match records without your identity	Fair-play checks and appeals	Up to 90 days from the match
Security logs	Protecting the service from abuse	Up to 90 days
Your email to us, if you wrote one	Answering your request	180 days after the conversation ends

A guest account that has not been used for 12 months is deleted automatically in the same way.